We like to think of ourselves as a team of warm and friendly property professionals and we value each and every one of our clients. We aim to offer you a personal, professional service and continually strive to deliver a ‘First Class’ customer experience. Importantly, we are 100% committed to giving our valued customers good, honest advice!
As landlords ourselves, we understand the needs of our clients and a large proportion of our ever expanding portfolio of existing business has come via referrals from our many satisfied clients.
We believe this is a testimony to the personal service we provide. We will always endeavour to maintain our personal approach, as we genuinely feel that this is what separates us from other local property companies. With Jacob’s Ladder, it’s always personal!
We are contactable outside of normal office hours to help with any questions or concerns you may have, a unique aspect many of our clients frequently tell us they find reassuring, especially our 200+ tenants, who may need to speak with us about some aspect of their tenancy, report repairs or contact us in an emergency!
We offer two levels of service, ‘Tenant Introduction Only’ or ‘Lettings and Full Property Management’ and we always seek to identify suitable, well vetted tenants quickly. We offer you a ‘NO LET, NO FEE’ promise to further reassure you of our desire to achieve positive results on your behalf, and to demonstrate our commitment to being as competitive on price as we can.
With this in mind, we offer a Free, No Obligation 1-2-1 Consultation and a Free Rental Appraisal of your property, and we do of course carry out the normal tenant referencing and credit checking procedures associated with selecting high quality tenants for your property.
Contact our Senior Property Consultant Simon Holland directly and he will be more than happy to discuss the services we offer. Simon will then make an appointment to come and speak to you on a 1-2-1 basis and explain in more detail the various stages involved with successfully letting your property.
We look forward to hearing from you and beginning what we hope will be a long and successful relationship!
* fees apply, subject to status but are typically £295 for finding you a new tenant, and a further 8% per month should you select our full property management service. Please note, unlike many of our competitors, we DO NOT charge our landlords or tenants for tenancy renewals! Please ask a member of our team for further details