Now, please allow me to state the obvious: Wear and tear in a rental property is inevitable!
Over time, you’d expect an oven to break down, a window pane to get misted over, a drain pipe to come loose or a heating pipe to burst. These types of issues are solely the responsibility of the property owner and landlord to repair.
Over time, decorative internal and external paintwork will chip and grouting will become mouldy. It’s how we, as a letting agent, deal with these ongoing property maintenance issues that affect the reputation of our business, and of course impact the level of service we can offer our clients.
I must be honest, it’s not always easy to find trusted external tradesmen, who are available at short notice to carry out property repairs. Time consuming research, ‘finger-in-the-air’ quotes and shoddy workmanship are just three of the main concerns, but by choosing Jacob’s Ladder as your rental partner, you can forget about hiring the wrong trades people or wasting your valuable time trying to schedule repair jobs.
We provide a one-stop solution for any property related maintenance issues. We have a clear service level agreement with our external contractors, and we insist they use plain English when quoting on maintenance jobs. We ask that they use digital photography to document problems, always useful for landlords, our property managers and tenants should disputes arise.
We make all the necessary arrangements on behalf of our landlord clients and see the job through to completion, hopefully, taking the hassle out of any ongoing property maintenance for them.
The emphasis on property maintenance is only going to heighten after recent statistics suggested tenants are staying in their properties for a record 20 months. We believe that if you’re trusted to manage a landlord’s property, you’re charged with protecting their investment.
Also, making sure the condition of the property remains ‘live-able’ has in our eyes two benefits – it keeps the tenant happy and loyal, and it protects the value of a property should the landlord ever wish to remortgage or sell the property in the future.
If you would like to find out how the Jacob’s Ladder team could help you successfully manage your property, then please feel free to contact us today for a no obligation, 1-2-1 consultation.
Call us today on 01706 828229 to get the ball rolling.